The scene was Chicago Midway just beyond where inbound Travelers emerge to meet their loved ones. Our videographer there, Melody, struck up conversation with several of the people who were waiting, and learned each of their stories. Who were they waiting for, and how long had it been since they saw that person or those people? We could've told any one of their stories at length, but instead we chose to highlight as many conversations as we could capture--where it counted. We know Family is everything, so thank you for giving us the privilege and important duty to deliver you to your loved ones, and your loved ones back to you. Doing so makes our #SouthwestHeart swell with pride.
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